Flagship properties embrace technology, setting new standards for guest convenience
In an industry-leading move, Capella Hotel Group has announced the acceptance of Digital Payment Tokens (DPTs) at its flagship properties, Capella Singapore and Patina Maldives, Fari Islands. As a leader in luxury hospitality, Capella Hotel Group recognises the growing demand for this as a secure and convenient payment option, and has partnered with dtcpay, a Singapore-based DPT payment service provider licensed by the Monetary Authority of Singapore, to enable guest transactions without any risk of price volatility.
Guests at Capella Singapore can now effortlessly complete transactions by scanning a QR code on a dtcpay terminal at the front desk during check-in or check-out using their preferred wallets. The hotel is currently accepting payments for all charges to the room that may be settled on check-out.
For those staying at the idyllic Patina Maldives, Fari Islands, payments can be made through a secure link, ensuring a frictionless experience that matches the serenity of their surroundings.
In partnership with dtcpay, the properties currently accept WUSD (Worldwide USD), USDT (Tether), USDC (USD Coin), Bitcoin (BTC) and Ethereum (ETH). Guests paying with these digital payment tokens can benefit from swift, secure transactions and the convenience of avoiding currency conversions for international payments.
With over 560 million people globally owning digital currencies, the group's adoption of digital payment tokens will appeal to and open up a new segment of travellers. Operationally, this initiative helps reduce the time to settle and promotes a seamless customer experience.
Cristiano Rinaldi, President of Capella Hotel Group, says, "We are proud to be the one of the first Singapore-based hotel groups to accept digital payment tokens, testifying to our commitment to innovation and unparallelled service. With our guests at the centre of all we do, it was natural for us to constantly find solutions that are in step with their evolving preferences. This is just the beginning of our journey into the world of digital assets, and we look forward to exploring more innovative ways to enhance the guest experience through technology."
"By integrating digital payment tokens, we're not only enhancing convenience but also significantly boosting operational efficiency. This technology allows for fast, secure transactions, reducing the complexities often associated with international payments. It's a win-win for our guests and our operations. We will continue to include more Capella and Patina properties for this initiative.”
To make a reservation, guests may email Capella Singapore (res.singapore@capellahotels.com) and Patina Maldives, Fari Islands (reservations.maldives@patinahotels.com) directly stating their intent to use digital payment tokens as payment mode. More information is available here.
-ENDS-
ABOUT CAPELLA HOTEL GROUP
Capella Hotel Group is a leading hospitality management company specialising in luxury hotels, resorts, and serviced residences. Based in Singapore, the rapidly expanding group has two brands under its portfolio and properties across eight destinations. The award-winning Capella Hotels and Resorts is renowned for its service excellence, crafted luxury design and immersive experiences celebrating the locale, while Patina Hotels & Resorts is the group’s transformative luxury brand, designed for progressive travellers with a creative mindset and penchant for sustainability.
Capella Hotels and Resorts was named the no.1 Best Hotel Brand in the world in Travel + Leisure’s 2023 and 2024 World’s Best Awards. For more information, visit www.capellahotelgroup.com.
ABOUT CAPELLA HOTELS AND RESORTS
The Capella Hotels and Resorts constellation consists of properties located in Singapore, Sydney, Ubud, Bangkok, Hanoi, Shanghai, and Hainan. Future openings include exciting destinations such as Taipei, Kyoto, Riyadh, Nanjing, Shenzhen and South Korea. The exceptional hospitality brand, taking its name from the brightest star of the Auriga constellation, shines a spotlight on local heritage, culture and community whilst crafting authentic guest’ experiences with the highest level of personalised service and combining a legacy of thoughtful design.
Capella was named the Best Hotel Brand in the Travel + Leisure ‘World’s Best Awards’ for 2023 and 2024. Capella Bangkok and Capella Singapore are ranked on The World’s 50 Best Hotels in 2023 and 2024, with Capella Bangkok named The Best Hotel in the World and The Best Hotel in Asia in 2024. Capella Hotels and Resorts is a member of GHA DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.
For more information, visit www.capellahotels.comInstagram @capellahotels | Linkedin @capellahotels
ABOUT PATINA HOTELS & RESORTS
Patina Hotels & Resorts is the latest hospitality concept from Capella Hotel Group. Born out of guests’ desire to honour individuality, Patina appeals to a new generation of travellers who seek deeper connections with themselves and the world around them. The human-centred design flows with the natural modes people are in, gently and intuitively providing for each guest’s individual needs, ensuring that no two stays are exactly the same. A five-star, sophisticated lifestyle brand, Patina Maldives, Fari Islands was the first launch, with further properties in Osaka and Sanya also in development. Patina Hotels & Resorts is a member partner of DISCOVERY, a multi-brand loyalty programme representing a collection of 40 independent hotel brands over 100 countries worldwide.
For more information, visit www.patinahotels.com
Instagram @patinahotels
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Christina Dendrinou (christina@frogandwolfpr.com), Leanne Barton (leanne@frogandwolfpr.com), Flora Gandolfo (flora@frogandwolfpr.com) or Nat Frogley (nat@frogandwolfpr.com) at Frog & Wolf PR.
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